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At greenishceylon.com, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer hassle-free returns and exchanges within 30 days of receiving your order.

Return Policy:

If you wish to return an item, please follow these simple steps: Contact our customer support team to initiate a return request. You can do this by emailing us at contact@greenishceylon.com or calling us at +94 011 708 6699. Pack the item securely in its original packaging, along with any accessories or free gifts that came with it. Ship the item back to us using a trusted courier service. Please ensure that you obtain proof of postage for your records. Once we receive your returned item, we will inspect it to ensure that it is in its original condition and packaging. If everything checks out, we will issue a refund to your original payment method within 7 business days.

Exchange Policy:

If you would like to exchange an item, please follow these simple steps: Contact our customer support team to initiate an exchange request. You can do this by emailing us at contact@greenishceylon.com or calling us at +94 011 708 6699. Pack the item securely in its original packaging, along with any accessories or free gifts that came with it. Ship the item back to us using a trusted courier service. Please ensure that you obtain proof of postage for your records. Once we receive your exchanged item, we will inspect it to ensure that it is in its original condition and packaging. If everything checks out, we will send you the new item within 7 business days. 

Please note that items purchased during a sale or promotion are not eligible for exchange or return unless the item is defective or damaged.If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are here to help you!

Thank you.

 

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